10 maart 2016

Anoniem, Leiden

Nieuwbouw: Vrijstaande woning

- Improve communication - Improve architectural design - Improve information on the specifics of the construction to avoid disagreements and/or dissatisfaction that lead to cost overruns. - Increase the visits to the construction yard (only one was offered in a period of 10 months

The communication with Van Daalen was always difficult even if they used an intermediary. Systematically changes were either not possible or with very high cost - in my case it took a long discussion to demonstrate that a new internal design (different placement of the walls, rooms and bathrooms lead to a better, cheaper and more functional design. Many details about the house were systematically answered as according to regulation without further details - many features of the house were discovered only after delivery. Regarding the keeping of appointments and schedule these were poor and affected by bad planning however the intermediary (TW3) surely helped in this matter. Regarding the craftsmanship this was not very good - a good example was the placing of the thermostat that was place 2 centimeters from the boiler instead of a place where it would be measuring a significant temperature - the solution, easy and cheap had to be provided by me - revealing poor design and cratfmanship.

Orde en netheid 8

Afspraken nakomen 6

Vakmanschap 6

Advies 4

Communicatie 4

Prijs/kwaliteit 5